2009 NSW KM Forum Survey Results

The Forum had a good session last night on Most Significant Change. We also presented some results from the 2009 member survey – which you can see below!

NSW KM Events for 2010

2nd Feb: Most Significant Change: http://nswkmfeb10.eventbrite.com/

23rd Feb: Presentations from Damien Lumby (UBS), Amanda Lizier (UTS) & Helen Hasan (Wollongong Uni): http://nswkmfeb102.eventbrite.com/

23rd March: Enterprise Search Cafe: http://nswkmmar10.eventbrite.com/

27th April: Presentations from Brian Bailey, Roxana Jarolimek & Kylie Dunn (TBD): http://nswkmapr10.eventbrite.com/

25th May: Enterprise Wiki & Collaboration Cafe: http://nswkmmay10.eventbrite.com/

A Leader’s Guide to Knowledge Management – John Girard & JoAnn Girard

Ark Group have kindly offered us a free pass. If you would like to go into the draw for it then please email: nswkmforum@gmail.com by COB Friday Jan 8 2010. (N.B. This is only open to people who attended an NSW KM Forum event in 2009)

Season’s Wishes,

Matt Moore
Chair, NSW KM Forum

http://www.arkgroupaustralia.com.au/Events-D054-KMLeaders.htm

A Leader’s Guide to Knowledge Management: Drawing on the past to enhance future performance

One-day Masterclass
27 January 2010
Sydney

DOWNLOAD BROCHURE

For more information contact Ark Group Australia on
aga@arkgroupasia.com or call 1300 550 662

Masterclass facilitators:
John P. Girard, Associate Professor, Minot State University
JoAnn L. Girard, Co-founder and Managing Partner, Sagology

Today when most executives consider the intellectual capital of their organisation, they focus on the present. They seek tools and techniques to exploit their organisational knowledge for some immediate gain.
There is an emerging shift in thinking that will provide a lasting competitive advantage—the shift is from the present to the future. A Leader’s Guide to Knowledge Management: Drawing on the Past to Enhance Future Performance is unique in that it focuses on what executives should be doing now (or soon) to ensure the next generation of organisational leaders know what we knew. In other words, are we creating organisational memories today which will be useful to the next generation of leaders? Will today’s baby-boomer based practices pass the test of time? Are our current processes the most relevant ones for
the next generation of organisational leaders?

Michael Sampson Video

Many thanks to Michael & all the attendees for a very good session. Follow the link for more!

Michael Sampson – NSW KM Forum 2/12/2009.

Most Significant Change Update

Background: We are running a satisfaction survey with a difference. We are using the Most Significant Change process (coupled with the Net Promoter Score) to assess our impact on the NSW KM community. The questionnaire can be completed in 10 mins. The provider of the most significant story will win a prize. Please visit the survey here: http://www.surveymonkey.com/s.aspx?sm=CI0ortGaYbH6BJKsSpntKg_3d_3d

Here are the some initial responses from the MSC exercise to get you thinkin’:

	Tell us about the most significant change that has resulted from your involvement with the NSW KM Forum.	Why is this change significant for you?
1	Having more knowledge about Social Network Analysis, which is an area that will be booming in a few years… l love that I know about this stuff as it’s coming to the fore.	Because I work with SharePoint and SP 2010 has a lot more social aspects to it, so doing SNA on SharePoint will be interesting in a few years
2	no more bullet points in my powerpoint presentations	radically changed the way I explained things. and made me a much better presenter and had a positive effect on my business
3	I try work my schedule around the meeting	Provides a regular event to work around
4	Mainly the opportunity to mix with other professionals. This has helped me understand where the rest of the industry is at, what the current thinking amongst professionals is, and whether or not other professionals are experiencing the same barriers/issues that I am.	It enables me to speak with some authority about the outside world when I engage in discussions with colleagues inside my company. It also allows me to bring some fresh thinking to my role. I always come away with something from any given KM Forum session.
5	The NSW KM Forum people and events inspired me to continue to understand how people really learn through collaboration. With these insights and role models I leverage this knowledge in my career as a tutor and learning program facilitator.	It provided me with a new exciting and rewarding career path.
6	My most memorable outcome of a forum meeting was at a time when I was searching to discover a more effective methodology for assessment in the workplace. During a presentation at the KM Forum from one of the authors of Learning to Fly the topic of assessment was covered, and the presentation and subsequent conversations helped me to crystallise and define the methodology that was needed.	It is a practical example of how collaboration can deliver resolution to challenging requirements. The Forum’s greatest value is in providing have environment for collaboration.
7	Inspiration, coming from finding a large group of people on the cutting edge of communication technologies and processes.	For inspiration to continue on the path I’m walking!
8	I just feel more informed with the KM industry in general. There has been no single significant event.	Keeping abreast of the industry as such is significant to me because I feel KM in a traditional scense is dying in Australia
9	I always get excited when a concept clicks, especially when I have been hesitant about a tool. The NSW KM Forum with Iggy Pintado on connections was on of those moments. After the Forum I set up a Twitter account and got Tweeting on what was happening in the organsiation. It was really great marketing tool that showcased much of the hidden work that I and my staff do.	Going to the NSW KM Forum has provided me with plenty of learning opportunities and food for thought, hower as my role carries a KM title, the proportion of work that is KM is less than half, therefore the opprotunties to enable KM initiativies aren’t always there. The concepts discussed in the “connected” NSW KM Forum workshop were easy to put into place and was a starting point to bring in other areas of the organisation, in particular marketing.
10	Not really any significant changes, as such, but it’s always good to meet/chat with other people about KM issues.	So I can pass on to the xxxx members that there are other KM interest groups out there if they’d like to connect further.

Speakers, Sponsors, a new survey & a competition

We are in the throes of planning 2010 for the NSW KM Forum – and we need your help!

1. We are looking for speakers. The format will be 30 mins total (including questions) to present to the forum on a relevant topic (if in doubt send an email to nswkmforum@gmail.com) using any method you see fit. Please send an email to nswkmforum@gmail.com with “Speaker” in the subject title.

2. We are looking for sponsors (but not megabucks). We have some small expenses that we want to cover in cash or kind (e.g. domain name hosting, presents for speakers). If you want to support our work with $ then please email nswkmforum@gmail.com with “Sponsor” in the subject title.

3. We are running a satisfaction survey with a difference. We are using the Most Significant Change process (coupled with the Net Promoter Score) to assess our impact on the NSW KM community. The questionnaire can be completed in 10 mins. The provider of the most significant story will win a prize. Please visit the survey here: http://www.surveymonkey.com/s.aspx?sm=CI0ortGaYbH6BJKsSpntKg_3d_3d

4. We are sourcing our own line of wine from The Wine Point. We are holding a competition to design a label for the wine with a new NSW KM Forum logo. The design needs to be 100mm tall by 70mm wide and it needs to be an image created & owned by yourself (i.e. no sneaky copying off the web). The winner will get the first bottle of wine AND have their credits on all the bottles. Please send in your entry as a PDF or JPG file to nswkmforum@gmail.com with “Competition” in the title by Friday 29 January 2010.

Drawing with Nancy White

The joint event with Sydney Facilitators Network and Nancy White was a blast. Check out some photos by Jeanne Walker and have a peak at Nancy’s background materials here and here.

NSW KM Forum – Breakfast with Michael Sampson (2 Dec)

Michael Sampson is a collaboration strategist and independent industry analyst based in Christchurch, New Zealand. He is author of Seamless Teamwork, which seeks to help people in collaborative teams envision how to accomplish their work using Microsoft SharePoint; and SharePoint Roadmap for Collaboration, which focuses on the business and human sides of managing a SharePoint implementation, rather than the technology.

Michael will be discussing some of his latest thinking about collaboration, including a sneak peak of his next book -which will cover collaboration but not Sharepoint. All participants need to register here: http://nswkmdec09.eventbrite.com/

Upcoming Events of Relevance

1. Michael Sampson’s Masterclass in SharePoint Collaboration and Governance
Sydney 1st December
http://www.sharepointroadmap.com/sydney.html
The masterclass will focus on the business, technology and people of SharePoint for collaboration: Collaboration for Business; Roadmap to Success; Evaluating the Technology; All About Governance; Engaging the Business; User Adoption Strategies; Getting Started

2. Appreciative Inquiry – David Cooperrider
http://www.appreciativeinquiry.net.au/aidev/index.php?option=com_content&view=article&id=102:2009-workshop-with-david-cooperrider&catid=1:latest-news&Itemid=104
THE STRENGTHS REVOLUTION IN LEADERSHIP (today is last day for early bird)
1. Executive Breakfast with David Cooperrider – 27 November 2009 07:00 – 09.00 am
Where: Macquarie Graduate School of Management Campus, 99 Talavera Road, North Ryde NSW 2109
In this interactive session David makes the “three circles of the strengths revolution”
come alive by focusing of powerful tools at
Program Time Table
Price $88.00
2. Workshop with David Cooperrider – 26 November 2009
Where: UTS City Campus, 15 Broadway, Ultimo, NSW
* A Time to Rethink Human Organization and Change
* The Science of Human Strengths and Role of the Positive
* Appreciative Intelligence + Macro-Enterprise= Constellation Leadership
* Introduction to the Positive Change Method of Appreciative Inquiry
* The Unintended Consequences of Deficit-based Change: Why are Our Organizations and Our Brains So Easily Focused on the Negative? * AI’s “4-D” Cycle
* The Art of the Question
* One Large Group Planning Method that Changes Everything and Consistently Brings Out the Best in Organizations and Stakeholder Communities
* How Does “Whole System in the Room” Magnify the Universe of Strengths, Opportunities, Assets, and Results (S.O.A.R)?
* The Design of Positive Institutions: Discovering How Sustainability= Innovation in Business
Price $495.00 for early birds.
After 11/11/09 $595.00
Members of Associations and Co Sponsor groups will receive a 15% discount after 11/11/09 = $505.75

3. Leading Complex Projects – Delivering outcomes in ambiguous and uncertain environments
Tuesday, 24 November, 1:00 pm – 6:00 pm, Sydney Mechanics School of Art, 280 Pitt Street, Sydney City
Workshop Facilitators: Dr Kaye Remington
http://www.solaustralia.org/eventsdetail.php?eventid=79
Much of our practice in project management today is the legacy of control systems working in economic environments that no longer apply. Projects have become more complex, business partnering to deliver outcomes is now BAU, risk management and financing have become more innovative and complicated, and finding the right people is still difficult in the ‘new normal’. Leading complex projects/programs requires leaders to understanding the varying nature of complexity, and the decision-making and tools that may be required in these differing and messy, ill-defined environments.
Dr. Kaye Remington work focuses on understanding and leading complex projects, programs and initiatives. She has experience in delivering those impossible projects, and is able to apply current thinking in the complexity field to the very practical requirements of project management. She has written “Tools for complex projects”, (see review http://www.mantex.co.uk/reviews/remington.htm) and is currently writing another book “Leading Complex Projects” with another internationally recognised expert in leadership and projects.

4.  Bringing Order to a Poorly Structured Knowledge Base
http://www.iim.org.au/minigen/default.asp?action=showContent&contentID=119&fdid=805
Date: Tuesday 24th November 2009 Time 6:00pm
Location L29, 580 George St, Sydney
Cost Gold coin contribution at door
RSVP By 11th Nov, please RSVP by email to iim@iim.org.au
The November meeting of IIM NSW will be on the subject of Knowledge and Content Management strategies. Michael Beckett from ANSTO (Australian Nuclear Science and Technology Organisation) will describe his organisation’s situation before the strategy, the objectives and vision identified in the strategy, the plan to implement it, and the progress and lessons learnt to date. This meeting will be run as a collaborative workshop, with Michael setting the scene and then the audience driving the agenda by delving into areas of interest to them. This will allow us to gain some insights from Michael into how he has addressed common problems in our industry and he will also give his perspective on your ideas/challenges.

5. Paper-mess to Paper-less
Enterprise Content Management (ECM) has emerged as a powerful way to capture, anage, store and access the vital information contained in documents, spreadsheets, presentations, correspondence, email messages and other electronic media. KnowledgeLake Document Imaging Suite gives you the freedom to scan, index, store, retrieve and view large volumes of documents in a variety of ways by extending the native capabilities of SharePoint. Clayko Group – KnowledgeLake’s Australian and New ZealandPartner, offers you the opportunity to join us at a Breakfast Brief to discover the benefits a complete ECM solution offers. You will see how KnowledgeLake addresses:
· Tracking, storing and managing your email, Word, Excel or other electronic documents
· Scanning your paper documents into the same SharePoint document repository
· Reducing the time and effort taken to find and retrieve valuable business information
· Providing a cost-effective, scalable solution for document management for your business

This event will be followed by a light stand-up breakfast and a chance for informal questions and answers.
Tuesday 17th November, 2009 7:30am – 9:00am
Thursday 19th November, 2009 7:30am – 9:00am

Venue:Microsoft Head Office, Exchange, 1 Epping Road, NORTH RYDE NSW 2113, Australia
Email cameron.elliott@clayko.com.au to RSVP

Joint Sydney Facilitators Network event: Nancy White & Graphic Facilitation – Monday 9 Nov

WHAT

Is there more to visual facilitation than the occasional use of a flipchart? Can we listen with our eyes and fingers as well as our ears? This session explores how images and drawing can help with the facilitation process. Whether you are an artist or not (especially if you think you aren’t), we will painting, drawing, smudging and crayoning. We will be getting our hands dirty please do not dress in our nice work clothes (or at least bring a big shirt to cover up).

WHO

Nancy White has worked with organisations as diverse as the World Health Organization, IBM, IEEE & the International Labor Organization. She is the co-author of “Digital Habitats” with Etienne Wenger & John
Smith. Her graphic facilitation gigs have involved the Dalai Lama. More details on her Australian visit here:http://nancywhiteoz.wordpress.com/

WHERE & WHEN

5.30 pm Start, Monday 9 November

UTS Building 10 – map available.
Jones St Ultimo
Level 5, Room 5.580

No RSVP this time!