Accounting for Knowledge: A Case Study on the Ageing Workforce at NSW Department of Lands (27 Feb 2007)

20 February, 2007


This case study presentation explains how the ageing workforce became the catalyst for the implementation of intellectual capital (IC) practice at the NSW Department of Lands. In particular, it uses Laughlin’s (1991) ‘colonizing’ model of organisational change to frame the discussion of transforming the accounting of IC.

This forum meeting presents an opportunity to talk to John and Julie about:

  • What a real organisation is doing about the issue of the ageing workforce;
  • How an issue like the ageing workforce becomes an entry point to talk about IC and KM; and
  • What happens when you start to address these issues.

The paper, on which this presentation is based, has just been accepted for publication in the next edition of the Journal of Human Resource Costing and Accounting.


Julie King is the Manager for Strategic Policy and Reporting at NSW Department of Lands. She has recently completed a Masters in Public Policy and Management at Monash University. Her paper Democracy in the information age received an award as part of the Sir George Murray Essay Competition in 2005 and was subsequently published in the Australian Journal of Public Administration. Over the last three years Julie has been involved with the development of a reporting process within the NSW Department of Lands which reflects the intangible value created by the organisation.

John Dumay has been working as an independent business consultant across a wide variety of industries since 1992. In that time John’s work has gravitated towards the management, measurement and reporting of intellectual capital and is the basis of his current PhD research program. John’s work had been accepted for publication in academic journals and he has presented at international conferences. John is also and accredited Cognitive Edge practitioner and as a result he has been involved in a number of Australian and international research projects with organisations that include, NSW Department of Lands, Westpac Bank, Yum Brands, Singapore Ministry of Education, and Hewitt & Associates. John is also currently the Deputy Chair of the NSW Knowledge Management Forum.


  • Central Queensland University’s Sydney International Campus, 400 Kent Street (Town Hall), Sydney
  • Find us on Google Maps

WHEN: 5.30pm for 6pm Tuesday 27th February


WHAT NEXT? If you plan to attend, we really need you to RSVP by e-mail to: nswkmforum <at> (please include the date and/or title of the event in the subject line)


One Response to “Accounting for Knowledge: A Case Study on the Ageing Workforce at NSW Department of Lands (27 Feb 2007)”

  1. […] Thank you to those forum members who have already RSVP’d for our meeting next week. If you haven’t yet RSVP’d, a reminder of the details for our first NSW KM Forum meeting of the year: […]

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