Over the last decade and more, knowledge management has provided the foundation for dramatic improvements in organisational performance. Now a whole new architecture is emerging for how knowledge can best be linked with its application. The characteristics of Web 2.0 are visible in the open web of blogging, Wikipedia, Facebook, Second Life, Flickr, del.icio.us, and a treasure trove of other interconnected Internet applications that are changing the nature of knowledge. Now similar tools are being applied inside organisations, giving birth to “Enterprise 2.0.” The future of knowledge management lies largely in tapping the potential of collective participation through the next generation of web tools, through effective design and architecture.

This presentation will cover:

  • The Web 2.0 Framework
  • Implementing Enterprise 2.0: Issues and Success Factors
  • The state of Enterprise 2.0 in Australia and globally
  • The Future of Knowledge Management


Ross Dawson is a strategy consultant, global keynote speaker, and best-selling author. He is Chairman of international consulting firm Future Exploration Network. His books include Living Networks and the award-winning Developing Knowledge-Based Client Relationships 2nd Edition, and he also writes the influential Trends in the Living Networks blog. Media appearances include CNN, Bloomberg TV, SkyNews, ABC TV, European Business Network, Channel News Asia, and many leading newspapers and magazines worldwide. He has delivered keynote speeches in six continents. Clients for his keynote speaking and consulting work include ABN Amro, Citibank, CNET, Ernst & Young, Lend Lease, KPMG, Macquarie Bank, Microsoft, SAP and many other leading organisations.

KMForum members receive a discount for Future Exploration Network’s Enterprise 2.0 Executive Forum, which will be held on 19 February in Sydney (contact us nswkmforum <at> nsw-km-forum.org.au for details). Information and registration is at http://www.futureexploration.net/e2ef/

WHERE: Ernst & Young, The Ernst & Young Centre, 680 George Street, Sydney NSW 2000. Download a map.

WHEN: 5.30pm for 6pm, Tuesday 12th February.

HOW MUCH: Gold coin donation.

WHAT NEXT? If you plan to attend please RSVP by e-mail to: rsvp<at>nsw-km-forum.org.au (hint: replace the <at> with a normal @ to complete the email address and please include the date and/or title of the event in the subject line).

We are holding a 2008 forum planning meeting at 4pm (for a 4.30pm start) in Sydney CBD on Tuesday 22nd January next week. If you would like to get involved with the NSW KM Forum’s committee, please drop us a line at nswkmforum <at> nsw-km-forum.org.au and we will confirm the meeting details with you.

If you can’t make the meeting but still want to get involved, please still get in touch as we can make a time to have a chat about what’s involved – we work as a virtual group during the year anyway.

For everyone else, there may also be an informal gathering after the meeting so stay tuned for details…

Happy New Year everyone! Details of our first forum event of the year are coming soon, but in the meantime pencil some dates for some Anecdote Storytelling, Business Narrative and Community of Practice Workshops in Sydney (and elsewhere around the country) during 2008.