NSW KM Forum September 27th Meeting: Collaboration Case Studies

6 September, 2011

Details & Registration: http://nswkmsept11.eventbrite.com/

Is the traditional Intranet dead? – Alister Webb

In the early days of the world wide web (long ago in the 90s) the challenge was to create a central information site called the Intranet and publish static content to it. Then train staff to use a browser. The meaning of Intranet in the 90s was simple – ‘being online’.

In the early 2000s the focus turned to back end databases. Everyone was talking up dynamic intranets. Intranet in the 2000s equated with ‘content management’.

Now, in 2011, just as dynamic intranets are reaching a high level of maturity, we have a new kid in town: collaboration. Rarely has there been such a buzz going around. To many people, the term Intranet now equates with ‘collaboration’.

How the new kid fits with established Intranet models is a debate now raging inside many organisations. The question starting to be asked is: will the irresistible progress of collaboration sound the death knell of the traditional Intranet?

Over the last decade Alister Webb’s role of Collaboration Manager in Telstra Corporation Ltd has involved him in traditional intranet content management as well as large scale SharePoint deployment. He is in the middle of trying to figure out if they are two sides of the same coin, or have an entirely different DNA.

A wiki for cancer treatment guidelines – Jutta von Dincklage

Ensuring health professionals have access to current, accurate guidelines is a matter of life and death. However several factors work to undermine the delivery of such guidelines:

  • Written treatment guidelines are often out of date by the time they are published as new medical evidence emerges.
  • Public consultation and stakeholder input is important, however it also adds to the delay in publishing written guidelines.
  • Guideline authors, who are health professionals that volunteer their time, collaborate on guideline drafts with “track changes” in never-ending email trails causing regular headaches to project managers and editors.

Cancer Council Australia has been exploring new ways of ‘doing guidelines’ and has developed a wiki platform to develop and publish such guidelines. This presentation will showcase the guideline wiki platform and then discuss the challenges, learnings and rewards of this knowledge initiative with the KM community. The presenter is very eager to receive feedback from the KM community and ideas on how to move forward to the next level.

Jutta von Dincklage has led the development of the wiki platform at Cancer Council Australia over the last 1 1/2 years. This project and her passion for collaboration, knowledge sharing and change management has introduced her to knowledge management world, learning how to look at things from a KM perspective, loving KM concepts, champions and crowd.

Details & Registration: http://nswkmsept11.eventbrite.com/

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