The more things change, the more they stay the same…or do they? Knowledge management is all about learning from the past, but what has knowledge management learned from its own past in order to become a better and continuingly relevant discipline in the modern world?
Marie O’Brien (The Partnership People) and Alister Webb (a 15 year Telstra veteran) will take you on a fun, anecdotal journey of their own KM experiences, looking at what inspired them to take up this obscure practise a decade or more ago and offering observations on key turning points in the development of KM over that time. We will look at the themes and topics of early KM conferences, at KM tools and how they have evolved over time, and at the evolution of the term ‘knowledge management’ itself into things like ‘collaboration’ and ‘community management’.
The focus will be on how much knowledge management as a discipline has learned from its own past in order to keep itself relevant in a world far more complex than the one into which it first stepped in the late 90s and early 2000s.
The night will close out with a fun knowledge management game based around J.R.R. Tolkien’s epic, The Lord Of The Rings. Seriously.
Join us for an entertaining evening of journeys, with some serious learnings about our own learnings.
ABOUT THE SPEAKERS
Marie has a varied career spanning public sector, private sector and a range of industries, working with clients to build capability and culture to allow their people to deliver their best. This has involved projects including developing stakeholder engagement and inﬂuencing skills, implementing a deliverable-focused and cascaded performance management process, and delivering career resiliency programs for high potential employees. Over the past eight or so years Marie’s focus has been on helping clients leverage their existing knowledge and support the creation of new knowledge for better organisational outcomes.
Her passion for helping clients become Learning Organisations has led her to establish and facilitate the Organisational Learning Community. Here people from different organisations come together to share, learn and prototype strategies and initiatives to build high performing Learning Organisations for sustainable success in a world of massive change. This includes helping clients develop their Knowledge Framework to work with their existing culture and strengths, ensuring that the experience, knowledge and skills of their people are shared and built upon by each other to continually enhance performance.
Marie currently sits on the Board of the Institute for Information Management representing the Society of Organisational Learning Special Interest Group, is the Chair of the NSW Knowledge Management Forum and is the Convenor of the Organisational Learning Community, and will soon represent Sol Australia at the General Assembly for the Global Association of Sol Communities in Paris.
Alister recently completed what he calls his ‘15 year apprenticeship’ at Telstra, a journey that took him from the days of early static web pages through the development of a centralised database-driven Intranet, the rise and rise of collaboration platforms like SharePoint, and most recently the move towards social enterprise. Late last year he became a Lithium Certified Community Manager. Lithium is the crowd support platform used by Telstra.
While his official roles have included titles like webmaster, knowledge manager and collaboration manager, they have all had one thing in common – enabling staff to share knowledge more effectively with their coworkers.
Since leaving Telstra Alister has become an independent consultant assisting organisations with their social enterprise planning, including the new frontier of internal crowd support.