Key Lessons about Wikis

28 March, 2007

NSW KM Forum Committee member, Brad Hinton, has provided a write up on last nights popular forum meeting about wikis. Brad provides a summary of a few key lessons:

“Whether grassroots or top down, the success of a wiki still depends on the people. People still need to decide whether to contribute and what to contribute. People also need to know why they should contribute. A wiki can be a useful collaborative tool but only when people choose to collaborate. An empty wiki is of no use at all.” 

Unfortunately, due to room capacity, we had to turn a few people away last night – however, I hope to have some materials to post for those that couldn’t attend and we may consider running another forum meeting about wikis or social software later in the year.


Please note that we have another change of venue this week (see below) and that seats will be limited.


This presentation cover the use of wiki technology in Knowledge Management. James Matheson will discuss how wikis are being used as knowledge management tools by detailing a number of real world examples taken from his work as a ‘wiki consultant’ with various organisations. The presentation will also cover some recent research and white papers in the wiki and knowledge management fields. The presentation will give a general overview of what wikis are, how they are being used for knowledge management, how they are being adopted and what the barriers to adoption are.


James Matheson is an independent Wiki Consultant who has been working with wiki technology for the last five years and has dedicated himself to the idea of ‘a wiki for every organisation’. James has recently started his own consultancy company which has been establishing wiki technology for a range of uses in a range of business domains, including education, publishing, corporate security, mining and manufacturing.

WHERE: Ernst & Young, The Ernst & Young Centre, 680 George Street, Sydney NSW 2000. Download a map.

WHEN: 5.30pm for 6pm Tuesday 27th March.

HOW MUCH: Gold coin donation. But remember, seats will be strictly limited. 

WHAT NEXT? If you plan to attend, you must RSVP by e-mail to: nswkmforum <at> (please include the date and/or title of the event in the subject line).

Dr Michael Olsson at the University of Technology,  Sydney (UTS), has asked us to let you know about the following course:

“The University of Technology, Sydney is pleased to announce the
development and first offering of the Executive Certificate in Knowledge Management. It is an extended short course of six full days – July/August (3 days) and October/November 2007 (3 days). It is specifically designed for people who want to develop knowledge-enabled organisations, but are too busy to undertake a formal university course. The course leaders will be Kim Sbarcea and Sue Halbwirth, Chair and former Chair respectively of the Standards Australia Knowledge Management Committee.

Kim and Sue are well known in the KM community – they both have
extensive experience as knowledge management practitioners, educators and speakers. Other industry professionals will also be involved.

The Certificate has been developed for executives and business
professionals, including information professionals and managers and
leaders in organisations wishing to recognise and maximise knowledge

More information is available from the UTS Website.