What we’ll do

Theme: “Thriving in the New Normal”
Topic: Adapt and Emerge Stronger!

On 25th February from 5:00pm to 6:30pm Syd time will be NSW KM Forum’s first online event for 2021 o
Register now at our Meetup Page – It is an online meeting on Zoom


You will hear a mix of 6 prominent KM practitioners and academics share a 5-minute talk then join us for a panel discussion for 30 mins, with opportunities for questions.

Speakers :
1. Dr Arthur Shelley: Reverse Bloom: A new hybrid approach
to experiential learning for a new world

2. Aprill Allen: Intelligent Swarming

3. Marie O’Brien: Conscious conversation: how to avoid misunderstandings

4. Dr Camille Neyhouser: The Learning Organisation in the new normal

5. James Dellow: Something Old, Something New, Something Borrowed: Adapting KM to the new normal

6. Matt Moore: “It’s OK not to thrive.”

Register now at our Meetup Page – It is an online meeting on Zoom.
(The event link will be made visible to you upon RSVP.)

NSW Knowledge Management Forum
www.nswkm.org

NSW KM Forum Event:  Thursday 29th August 2019 at Antares Solutions Company: Level 2, 52 Phillip Street, Sydney

Register now at our NSW KM Forum Meetup Page:   https://www.meetup.com/en-AU/nswkmforum/events/263736701/
Cindy Lenferna de la Motte from Colab4 will be presenting the 8 mega trends that are influencing the next horizon of people transformation globally. Her insights are informed by primary research her organisation has done combined with case studies from their global partners (Corporate Rebels from The Netherlands)

She will take you on a journey exploring progressive organisations from around world based on the lessons of the Corporate Rebels – Joost Minnaar and Pim de Morree who traveled the world on a quest to discover new ideas and pioneer practices in the future of work.

Over the last three years, they have researched and drawn insights from 100+ progressive organisations and leading thinkers, and she will share these learnings and practical examples with us. They found clear evidence that success for both companies and employees was possible through increased employee engagement, talent acquisition and retention as well as increased productivity and profitability.

Cindy will share ways to improve your team’s or organisation’s way of working based on the “8 Corporate Rebels trends”.

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About our Speaker:
Cindy Lenferna de la Motte, Co Founder, Co:Lab4

With over 25 years as a leader of people, Cindy offers a rare breadth of experience, depth of valuable networks, and wealth of knowledge.

Highly experienced in business from founding and bootstrapping lucrative tech startups to leading end-to-end business across global corporates, Cindy’s constant is for business to have customer experience as its north star, and employee engagement at its heart.

Cindy’s vision and understanding of ‘what is around the corner’, and the effects of working in the future, drives her purpose to effectively prepare and implement digital and growth strategies so that companies, and people can adapt to rapidly evolving market and customer expectations – in time.
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When:
Thursday 29th August 2019 – from 5:30pm to 7:30
(After that, anyone interested can adjourn for further discussions and networking over drink or dinner at a bar nearby.)

Time:
Please arrive at 5:30 pm for a prompt at 6.00 pm start, concluding at 7.30 pm. After 6 you need to contact us to use lift.

Where:
Antares Solutions Company:
Level 2, 52 Phillip Street, Sydney New South Wales 2000
https://antares.solutions/contact/

Arrival / Parking:
Public Transport is the easiest with Martin Place or Circular Quay Station a 5-minute walk.

Cost:
Free – beverages plus chips and nibbles will be provided.

Register now at our NSW KM Forum Meetup Page:   https://www.meetup.com/en-AU/nswkmforum/events/263736701/

Feel free to contact us on 0402 737 185 if you can’t find the address or have a question.

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So come along to learn, discuss, network and socialise with like minded professionals. We look forward to seeing you there!

NSW KM Forum
www.nswkm.org

We are going to explore the current trends in Modern Workplace technology in engaging and collaborating with people, getting to know how to become “Connected Manager” through KM, and reviewing some steps in how Knowledge Management leaders can drive an innovative organisation. In the end, we have 30 mins Q&A to answer your questions.

When: Thursday, 29 November 2018,  5:30 pm to 7:30 pm

Where: Antares Solutions office, 2/52 Phillip St · Sydney

Instructions:  Level 2 at Antares Solutions Company or call Bobak on 0402737185

Please Register Now at our Meetup Page:      https://www.meetup.com/en-AU/nswkmforum/events/256314650/?rv=ea1_v2&_xtd=gatlbWFpbF9jbGlja9oAJDdkMjA0ZWMyLTUzNGQtNGI3ZS1hNWFkLWY0ODFhNmZhMGIzNw

Topic A: Modern Workplace – 15 min

An overview of the 6 Key Trends in the Modern Workplace and a dive into the role of AI and Bots in engaging and collaborating with people trends the UNSW case study.

Speaker: Max McNamara – Business&Technology Consultant at Antares

Topic B: Connected Manager – 15 min

Today, managers face the tough challenge of balancing customer, employee and digital experience. Teams and tools are becoming more important for the delivery of projects and everyday objectives. A ‘connected manager’ has a well defined understanding of self, teams and how to leverage technology ensuring both high performance and financial outcomes. The glue to hold these diverse priorities is knowledge management; how to capture and share relevant knowledge to everyone every day when needed. This presentation will outline practical tools and tips to become a successful ‘connected manager’

Speaker: Allan Ryan – Founder and Executive Director of Hargraves Institute

Topic C: A Golden Opportunity: How Knowledge Management Leaders Can Drive An Innovative Organisation – 15 mins

With the 4th Industrial revolution being driven by knowledge workers, KM professionals are in a position to help reform and enhance their organisations to thrive within this new environment. Within this session, Anthony will review some steps KM leaders have taken, or should take to play a more active leadership role going forward.

Speaker: Anthony Ferrier – COO and Co-Founder of ExOxo

Q&A and Panel discussion – 30 mins

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About the Speakers:

Max McNamara – https://antares.solutions/our-people/max-mcnamara/As Practice Manager, Max is a pragmatic Business and Technology Consultant. Max’s business background means his focus is on helping customers through their digital transformation journey. As a leader for our Modern Workplace and Custom Applications Practices, Max works with both our teams and our customer to solve their unique business problems with best of breed Microsoft cloud technology solutions. Max has worked with a range of organisations, including those in Financial Services, Health, Retail, Government and the Not-for-Profit sectors.

Allan Ryan- https://www.hargraves.com.au/dt_team/allan-ryan/Allan is an educator, facilitator and coach who enables organisations and leaders of organisations to deliver real competitive advantage through innovation

Anthony Ferrier – https://www.linkedin.com/in/anthonyferrier/Anthony is a well-regarded executive, advisor and thought leader on corporate innovation, with a focus on employee engagement and capability building. He advises companies on how to thrive in an exponential world, by developing appropriate strategic frameworks to enhance cultures that encourage the development of new ideas. Anthony is a widely-read author, speaker and advisor to organizations such as Bristol-Myers Squibb, Fidelity Investments, Pfizer, Johnson & Johnson, ADP and USAA. He previously led The Bank of New York Mellon innovation program and currently is the Advisory Board Chair for Swinburne University’s Center of the New Workforce.

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Time: Please arrive at 5:30 pm for a prompt 6.00 pm start, concluding at 7.30 pm.

Cost: Free – beverage plus chips and nibbles are provided.

Please Register Now at our Meetup Page:      https://www.meetup.com/en-AU/nswkmforum/events/256314650/?rv=ea1_v2&_xtd=gatlbWFpbF9jbGlja9oAJDdkMjA0ZWMyLTUzNGQtNGI3ZS1hNWFkLWY0ODFhNmZhMGIzNw

After that, anyone interested can then adjourn for further discussions and networking over drink or dinner at a bar nearby.

Feel free to contact Bobak Zamani on 0402 737 185 if you can’t find the address or have a question

NSW KM Forum team

KM Conversation Dinner 

Where: The Palace Hotel  (Cnr George & Hay Streets, Haymarket, Sydney)

When: Thursday 6th September 2018; 5.30pm till 7.30pm 

For full details and to RSVP go to our Meetup Page: This event is free – simply RSVP, turn up, buy whatever food and drink you’d like and join our tables for our KM Conversation Dinner.

Conversation is a meeting of minds with different memories and habits. When two minds meet, they don’t just exchange facts: they transform them, reshape them, draw different implications from them, and engage in new trains of thought. Conversation doesn’t just reshuffle the cards: it creates new cards.”

Theodore Zeldin (b. 1933) Historian & Author

You are invited to sit down at a table across from (potentially!) complete strangers, and are each handed a dinner menu. It lists courses from Entrees, Main Meals, to Desserts – but instead of culinary dishes the menu proposes topics of conversation related to the world of Knowledge Management.

The conversation menu presents an array of stimulating, thought-provoking topics covering a wide range of Knowledge Management topics.

You and your dinner partners, your ‘muses,’ are ready to discuss and explore each of these questions throughout the meal at your own pace – it depends on mutual open-mindedness and willingness to share. By the end of the meal, you may have gotten to know a stranger very well, and developed new ideas and perceptions around different elements of Knowledge Management. Perhaps even co-created something innovative!

Whether you believe you have something to share or something to learn – open conversations are always mutually beneficial where everyone walks away with some new knowledge.

This is the gist of a Conversation Dinner, a concept conceived by a man named Theodore Zeldin from The Oxford Muse Foundation.

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This event is free, however please RSVP so we know how many people to book tables for.

Then you simply turn up and join us at our tables. You can buy whatever you’d like to eat or drink at the bistro bar and enjoy the stimulation of our first KM Conversation Dinner.

If you have trouble finding us call either Bobak (0402 737 185) or Marie (0404 090 110)

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Here is a copy of our Conversation Menu for the evening:

Entrée

· Share your earlier memory in KM.

· What is your area of interest/practice in KM and why?

Main Meal

· Global KM Community – what is happening globally in KM?

· KM Standard ISO 9001 – should we know about this?

· KM for Innovation – how does that happen?

· What is the role and value of technology in KM?

· What is a Learning Organisation and how does it fit with KM?

Desert

· What is the role of Working Out Loud in knowledge sharing?

· What do you think the biggest asset for KM right now?

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For full details and to RSVP go to our Meetup Page: This event is free – simply RSVP, turn up, buy whatever food and drink you’d like and join our tables for our KM Conversation Dinner.

Stretch your mind and expand your vision – Demystifying Quantum Computing

Date:      Thursday, 5 July 2018
Time:       5:30 pm to 7:30 pm
Where:    SMSA (Sydney Mechanics School of Arts), Level 1 Lawson Room, 280 Pitt Street, Sydney
Instructions: Take the lift to Level 1 and find Lawson Room, or call Bobak on 0402737185
Cost: Free, however we do ask for a small $10 donation to cover venue hire, drinks and nibbles on arrival.
What we’ll do

Stretching the mind and expanding your vision enhances innovation and productivity, optimises the way the mind functions, and alleviates mental blocks.

Quantum computing will revolutionise the way we manage data, information, and more likely knowledge, in the near future.

It is anticipated that, within a few years, well-controlled quantum systems may be able to perform certain complex tasks, solve complicated & complex problems such as chemical and mathematical problems, simulate probabilistic phenomena, handle analytics, deal with predictive analytics, process big data, modelling complex processes, etc, much faster than our conventional computers can even scratch the surface of now.

In existing computing, a bit is a single piece of information that can exist in two states – 1 or 0. Quantum computing uses quantum bits, or ‘qubits’ instead. Quantum computing takes advantage of the strange ability of subatomic particles to exist in more than one state at any time. Due to the way the tiniest of particles behave, operations can be done much more quickly and use less energy than when done with classical computers. It would surpass the abilities of conventional managing data and information methods, techniques, and solutions.

But the quantum future isn’t going to come easily, and there’s no knowing what it’ll look like when it does arrive. At the moment, companies such as Google and IBM, and researchers are using a handful of different approaches to make quantum computing happen. Here’s everything you need to know about the coming quantum revolution.

• What is quantum computing?
• What do you need to know about it?
• How will it transform the economy and your business?
• How can KM help Quantum researchers?

Dr Peter Rohde, Senior Lecturer in the Centre for Quantum Software & Information at UTS, will address these questions in a completely non-technical manner, giving you the insights you need to understand the relevance of this future technology. He will explain the basic concepts of quantum computing for the lay audience, and focus especially on the implications and consequences of this technology. He will discuss in particular implications for knowledge management, as well as the unique knowledge management challenges that his field of research faces. Peter is open to learn as much from you as you do from him, so please feel free to come along to learn and discuss our future in Quantum Computing and how KM can help the current quantum computing challenges that researchers are facing.

Register now at our Meetup Page


About the presenter:
Dr Peter Rohde is ARC Future Fellow and Senior Lecturer in the Centre for Quantum Software & Information at the University of Technology Sydney. He is a world-leading researcher in optical quantum computing, also conducting research in quantum cryptography, metrology, measurement and optical state preparation. He is currently involved in China’s world-first quantum satellite program, which successfully demonstrated quantum cryptography over several thousand kilometres via satellite. He has published over 60 papers and received over 1,300 citations for his work.
http://www.peterrohde.org
https://www.uts.edu.au/staff/peter.rohde

Who should attend:
Business managers, Information and Knowledge Management practitioners, Innovation Managers, Business Consultants, Data Scientists, IT Professionals and Researchers.

Please note, attendance at meetings usually requires a small donation to cover hiring venue, drinks and nibbles.

Register now at our Meetup Page

Session format:
· 1 hour presentation
· 30 mins Discussion

(After that, anyone interested can then adjourn for further discussions and networking over drink or dinner at a bar nearby.)
Fee free to ask or contact for any question on 0402737185 or via info@nswkm.org

NSW KM Forum June Event – Knowledge Cafe & EOFY Networking Drinks!  (Facilitated by the NSW KM Forum Committee.)

Cafe Topic: “What is the latest in KM tools, processes and approaches and how are they helping organisations succeed in this increasingly complex time?”

Register now at our MeetUp Pagehttps://www.meetup.com/en-AU/nswkmforum/events/250971138/?isFirstPublish=true

We have decided to celebrate the EOFY a little early at our new regular base at the SMSA in a social way, by inviting you all to participate in a series of targeted, facilitated conversations using the KM Process of a “Knowledge Cafe” (aka: “World Cafe”) over drinks and nibbles.

We will be structuring our cafe table discussions around our theme: “What are the latest in KM tools, processes and approaches and how are they helping organisations succeed in this increasingly complex time?” as the catalyst for discussing experiences to date and what our community members believe this year (and beyond!) holds for Knowledge Management.

After the structured event we will invite all those interested in continuing the discussion to networking drinks down the road at the Edinburgh Castle where we are sure the conversation will continue to engage and stimulate!

If you would like to know more about the structure of a “Knowledge Cafe”, what it involves and how it is facilitated, you might like to visit the Wikipedia page ( https://en.wikipedia.org/wiki/World_café ) …

… or you can find some really detailed instructions on how to facilitate a Knowledge Cafe here ( http://www.kstoolkit.org/The+World+Cafe )

Our Knowledge Cafe will be facilitated by the NSW KM Forum Committee.

Date: Thursday 7th June 2018

Time: 5.30pm networking for a 6.00pm start (finish at 7.30pm)

Venue: Level 1 Lawson Room, Sydney Mechanics School of Arts (SMSA), 280 Pitt Street, Sydney, 2000

Instructions: Upon arrival at SMSA 280 Pitt Street there is a lift or stairs to Level 1 where Lawson Room is clearly marked. Feel free to contact Marie on 0404 090 110 if you can’t find the address or have any questions.

The event is free, however we ask for a small $10 donation at the door to cover venue costs, drinks and nibbles.

So join us to meet new colleagues from the Knowledge Management world, engage in stimulating conversation around the Cafe Topic, and socialise your learning over an EOFY drink or two if you wish while we’re there!

Register now at our MeetUp Pagehttps://www.meetup.com/en-AU/nswkmforum/events/250971138/?isFirstPublish=true

We look forward to seeing you then,

The NSW KM Forum Committee: Marie, Bobak, Camille, Kathryn and James

Demystifying the Hackathon Workshop

This 1.5 hour session is a great opportunity for you to learn and experience what it takes to organise a corporate hackathon and how hackathons can be a source of new knowledge.  After the interactive educational session, we will get to experience our own KM hackathon in a collaborative, energies and fun-loaded environment.

When: Wednesday 16th May 2018

Time: 5.30pm networking for a 6.00pm start (finish at 7.30pm)

Where: SMSA (Sydney Mechanics School of Arts), Lawson Room, Level 1, 280 Pitt Street, Sydney

Instructions: There is a lift or stairs to walk to Level 1 where Lawson Room is clearly marked.  Feel free to contact 0402 737 185 if you have any difficulty locating the venue.

Cost:  We ask for a small $10 donation at the door to cover hiring venue, wine and nibbles.

To register please go to our Meetup Pagehttps://www.meetup.com/en-AU/nswkmforum/events/250024286/?rv=ea1&_xtd=gatlbWFpbF9jbGlja9oAJGQ3OWM1YThhLTVjNjgtNGJkMi04ZDA1LTQ5MWQ3N2JiY2JkYg

About the Topic:  Demystifying the Hackathon

The “hackathon” has become one of the latest vogue terms in business.  Typically used in reference to innovation. Hackathons aren’t just for start-ups. They can play a valuable role in accelerating the digital transformation and innovation of large organisations.

Hackathons characteristics are

  • Centered on the customer
  • Deeply cross-functional
  • Starting from scratch
  • Concrete and focused on output
  • Iterative and continuous

A good hackathon session takes 24 hours. A 24-hour hackathon differs from more established brainstorming sessions in that it is all about results and jump-starting a way of working, not just idea generation.

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About the presenter: Jens Pistorius

Jens Pistorius ( https://www.incepto.com.au/jenspistorius ) is Managing Director at Incepto and principal consultant for Intelligent Process Automation (IPA).  He brings together the best of Artificial Intelligence (AI) and Robotic Process Automation (RPA) to help organisations improve their business processes. Jens has worked for market leading firms in Frankfurt, New York, Montreal, Luxembourg and Sydney which allowed him to acquire a wealth of business knowledge as well as expertise in IT and process design.

He is really passionate about innovation, entrepreneurship and knowledge sharing which led hi to found the boutique consultancy firm Incepto.  He presented the workshop at Sydney PMI members o 15 Mar 18 ( https://pmisydney.org/events/evening/chapter-event-15-mar-2018-hackathon-hacking-your-way-to-innovation )

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To register please go to our Meetup Pagehttps://www.meetup.com/en-AU/nswkmforum/events/250024286/?rv=ea1&_xtd=gatlbWFpbF9jbGlja9oAJGQ3OWM1YThhLTVjNjgtNGJkMi04ZDA1LTQ5MWQ3N2JiY2JkYg

Cost: We ask for a small $10 donation at the door to cover venue hire, wine and nibbles.

So come along and spend some time with like-minded knowledge professionals to listen participant, collaborate, co-create and learn.  We look forward to seeing you there and at our usual networking drinks down at the pub following.

We look forward to seeing you.

From the NSW KM Forum Committee:

Bobak, Marie, Kathryn, Camille & James

info@nswkm.org

http://www.nswkm.org

Just a quick update for the April NSW KM Forum event – make sure you arrive by 5.30 before the doors close, as the presentation will now be starting at the slightly earlier time of 5.45pm. We look forward to seeing you all there!  (If you are a little later than 5.30pm find one of our friendly committee members to let you in.)

“Improving Cognitive Diversity in Problem Solving”

Discussing creative problem solving – using crowd sourcing and human engagement principles to drive a positive change and unlock the people potential in organisations.

When: 5.30pm for a 6.00pm sharp start, Wednesday 18th March (finish by 7.30pm)

Where: Ikabo Office, Level 1 – 435a Kent Street, Sydney 

Instructions: The front doors lock at 5.30 so please look for our friendly Committee Member to let you in or call 0402 737 185.

Go to our Meetup Event Page to Register.

Our speaker, Cindy Lenferna de la Motte is the Managing Director and Founder of Ikabo.  She has breadth of business, digital and innovation experience across industries such as FMCG, Government and Higher Education.  Cindy’s purpose is to humanise and innovate workplaces and enable people to engage and drive positive change – in order to compete and drive long term prosperity in Australia.

Ikabo (www.ikabo.com) is a technology company who’s purpose is to unlock the people potential in order to drive competitive advantage. Also, Ikabo is an online platform that has systemised creative problem solving.

Agenda:

5.30pm – Arrive and networking

6.00pm – Official welcome and introductions

6.10pm – Discussion and demonstration of creative problem solving led by Cindy

7.00pm – Q&A and Conversation

7.30pm – Finish (then to networking drinks to continue the conversation for those interested)

Go to our Meetup Event Page to Register.

Please note, the front doors lock at 5.30pm so if you arrive later please introduce yourself to one of our friendly committee members at the door with the key or text 0402 737 185 to be let inside.

So come along and spend some time with like-minded knowledge professionals to listen participant, collaborate, co-create and learn.  We look forward to seeing you there and at networking drinks following.

From the NSW KM Forum Committee:  Bobak, Marie, Kathryn, Camille & James

For the first time, NSW KM Forum is assembling an international panel of KM thought-Leaders from AU, UK and USA for a virtual PANEL DISCUSSION about the current and future of KM. The purpose of the KM panel discussion is to bring together KM & innovation practitioners, researchers and business people to see three viewpoints of the KM current and the future of KM followed by Q&A.

To register visit our Meetup Page
 

Event Details:

When:  Wednesday 14th March 2018 – 7.15am to 8.45am

Location:  SMSA (Sydney Mechanics’ School of Arts) – Level 1, 280 Pitt Street, Sydney, NSW, 2000 – Carmichael & Dowling Rooms

Price:   $15.00 per person


Our Panellists are:
· Arthur Shelley – AU, Melbourne
· Ron Young – UK, Cambridge
· Stan Garfield – USA, Michigan

Questions to the panel:
· What are the current KM challenges?
· What is the Future of Knowledge Management, Innovation, Technology, new trends, etc
· Your questions (Q&A)

What to bring:   Please bring your own coffee/tea or breakfast as we provide Muffins only.

Important to know:  The location is available from 7 AM to 9 AM.
Keep the conversation going on @NSWKMforum – #NSWKM14Mar18

Hope to see you there in the morning! Feel free to contact me on 0402737185 or bobak@lifeofthought.com if you have any question or comment.
Bobak
NSW KM Forum
www.nswkm.org

To register visit our Meetup Page

******************** About our speakers ***********************

A) Dr Arthur Shelley – Australia, Melbourne
Dr Arthur Shelley is an independent educator and capability development consultant with over 30 years professional experience across Asia Pacific, Europe, the Americas and the Middle East. He has facilitated workshops with organisations such as NASA, Cirque du Soleil, World Bank, Cadbury, Singapore government agencies and Universities. Arthur is the author of three Knowledge books and a contributor to several others and also to journal articles.
https://www.linkedin.com/in/arthurshelley/
· Producer: Creative Melbourne
· Author: KNOWledge SUCCESSion
· Principal: www.IntelligentAnswers.com.au
· Founder: Organizational Zoo Ambassadors Network
· www.organizationalzoo.com

B) Ron Young – UK, Cambridge
Ron Young is the founder of Knowledge Associates Cambridge Ltd, a knowledge asset management consulting and solutions company based at St Johns Innovation Centre, Cambridge U.K.
He is acknowledged as a leading international expert and thought leader in strategic knowledge management and innovation. He specialises in knowledge driven results for organisations. He advised and assisted the UK DTI Innovation Unit in 1999 in the production of the UK Government White Paper ‘UK Competitiveness in the Knowledge Driven Economy’. He regularly provides keynote presentations and workshops at leading knowledge management & innovation conferences around the world.
https://www.linkedin.com/in/ron-young-7ab3196/

C) Stan Garfield – USA, Michigan
Stan Garfield is a knowledge management author, speaker, and community leader based in Northville, Michigan. He has worked in the field of knowledge management for over 20 years.
Stan spent 8 years at Deloitte leading communities and enterprise social networking. Prior to that, he spent 25 years at HP, Compaq, and Digital Equipment Corporation. Stan launched Digital’s first knowledge management program in 1996, helped develop the corporate KM strategy for Compaq, and led the Worldwide Consulting & Integration Knowledge Management Program for HP. He also worked for PricewaterhouseCoopers, St. Louis University School of Medicine, and Washington University School of Medicine.
· Stan’s Knowledge Management Site: http://sites.google.com/site/stangarfield/
· Stan’s LinkedIn Profile: http://www.linkedin.com/in/stangarfield/
· Stan’s LinkedIn Posts: https://www.linkedin.com/today/author/stangarfield
· Stan’s Quora Answers and Posts: https://www.quora.com/profile/Stan-Garfield
· Stan’s Twitter Feed: http://twitter.com/stangarfield
Books:
· Implementing a Successful KM Program (2007)
· Successful Knowledge Leadership: Principles and Practice (2013)
· Gaining Buy-in for KM (2014), Chapter 2: Obtaining support for KM: The ten commitments
· Measuring the ROI of Knowledge Management (2016)
· Proven Practices for Promoting a Knowledge Management Program (2017)

To register for our event visit our Meetup Page